Privacy Policy

LandlordForms.ca — Privacy Policy
Effective Date: March 2026

1. Who We Are

LandlordForms.ca is a Canadian digital publishing business selling downloadable legal form templates to Canadian landlords and property managers. We are based in Ontario, Canada. For privacy inquiries, contact us at: privacy@landlordforms.ca

2. What Information We Collect

When you make a purchase:

  • First and last name
  • Email address
  • Billing address (for payment processing)

Payment information: All payment transactions are processed securely by Stripe, Inc. We do not store, access, or process your credit card details. Stripe’s privacy policy governs the handling of your payment data: stripe.com/privacy

When you opt in to our email list:

  • Email address only

Automatically collected:

  • IP address, browser type, pages visited, and date/time of visits — collected via standard server logs and any analytics tools in use (such as Google Analytics). This data is used in aggregate to understand site usage and improve our services.

3. How We Use Your Information

We use your personal information to:

  • Process your purchase and deliver your downloaded files
  • Send your purchase receipt and download link
  • Respond to customer service inquiries
  • Send marketing emails if you have opted in (you may unsubscribe at any time)
  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to any third party.

4. Third-Party Service Providers

We share limited personal information with the following service providers solely for the purpose of operating our business:

  • Stripe — payment processing (stripe.com/privacy)
  • Brevo (Sendinblue) — email marketing and automation (brevo.com/legal/privacypolicy)
  • HostGator / hosting provider — website hosting and server infrastructure
  • Google Analytics (if active) — anonymized website traffic analysis

These providers are contractually required to handle your data securely and only for the purposes we specify.

5. Cookies

Our website uses cookies to maintain session state, remember your preferences, and support checkout functionality. Third-party services including Stripe and Google Analytics may also set cookies on your device.

You may configure your browser to refuse cookies, but some site features — including checkout — may not function correctly without them.

6. Your Privacy Rights — PIPEDA

LandlordForms.ca handles personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us at: privacy@landlordforms.ca

7. Data Retention

We retain purchase records (name, email, billing address, order details) for a minimum of seven (7) years in accordance with Canadian tax and accounting requirements. Email marketing data is retained until you unsubscribe or request deletion.

8. Children’s Privacy

This website is intended for adults operating as landlords or property managers. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted personal information to us, please contact us immediately and we will delete it.

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site following any update constitutes acceptance of the revised policy.

11. Contact

For any privacy-related questions or requests, email privacy contact: privacy@landlordforms.ca